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Contact Support

mail

Email

For general enquiries and support requests.

support@chattina.io
bug_report

Bug Reports

Found something broken? Let us know so we can fix it.

bugs@chattina.io

Send us a Message

Fill in the form below and we'll forward your message to support@chattina.io.

Response Times

We aim to respond to all support enquiries within 24 hours during business days. For urgent issues affecting course delivery, please include “URGENT” in your subject line.

Before Contacting Us

Many common questions can be answered by checking the following:

  • Ensure your browser is up to date (Chrome, Firefox, Safari, or Edge)
  • Clear your browser cache and cookies if experiencing display issues
  • Check that JavaScript is enabled in your browser
  • Verify your course enrollment code is entered correctly (codes are case-sensitive)